Labour Day Special: Learning Security HRM from Mr. John Paul Manickam, Executive Leadership, Social Service Sector

On the occasion of Labour Day (May 1, 2026), the PGDSCIM at Rashtriya Raksha University, Puducherry Campus, organized an insightful guest lecture titled “Learning Security HRM”. The session aimed to bridge academic learning with real-world practices in the field of security and human resource management. The session was delivered by Mr. John Paul Manickam, Executive Leadership, Social Service Sector, and organized by Mr. Sharuhasan Shnakar, Subject Matter Specialist at RRU Pudhucherry. The event saw active participation from PGDSCIM students and faculty, making it an engaging and interactive learning experience.

The session focused on the crucial role of Human Resource Management (HRM) in security operations, particularly in high-risk, dynamic environments such as Global Security Operations Centers (GSOCs). The speaker emphasized that effective people management is the backbone of any successful security operation.

        

Objectives of the Event

• To provide an understanding of Security Human Resource Management (HRM)
• To highlight best practices in recruitment, team building, and retention
• To develop leadership and communication skills in security contexts

A significant portion of the session was dedicated to recruitment and talent management. The speaker discussed the importance of hiring individuals with the right mix of skills, integrity, and values. He highlighted key processes, including background verification, aligning employee expectations with organizational goals, and building a culture of trust and accountability. Additionally, the session addressed employee retention strategies, including recognition, empathy, and structured career development.

The speaker then elaborated on the structure and functioning of security teams, particularly in 24/7 operational settings. Through practical examples, he explained shift management, workforce planning, and the importance of balancing experienced and junior personnel. Emphasis was placed on clear communication, coordination, and the need for over-communication in security roles to avoid operational gaps.

The session also covered leadership aspects, emphasizing adaptability, ethical decision-making, and unbiased management practices. The event concluded with an interactive discussion in which students engaged with the speaker, clarified their queries, and gained practical insights into managing human resources effectively in the security domain.

Outcomes of the Event

• Improved understanding of Security Human Resource Management
• Enhanced knowledge of recruitment, leadership, and retention strategies
• Development of practical and professional competencies

The session by John Paul Manickam on Labour Day effectively bridged academic learning with industry expectations. It highlighted the application of Human Resource Management in security operations, focusing on workforce planning, leadership, and team management. The session also emphasized ethical practices, communication, and adaptability as key skills. Overall, it enhanced students’ practical understanding and preparedness for careers in security management, supporting the goal of developing industry-ready professionals.